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Q: Mom doesn’t answer the phone anymore and avoids making calls. She says she just can’t be bothered, but we all know it’s because she can’t hear as well as she used to. What should we do?
A: There are several solutions that will allow your mother to hear better. Maybe you could replace her current phone with one that has been specially designed for people with trouble hearing. Does your mother have difficulty getting up from her chair? If so, perhaps using a cordless phone that sits next to her will make things easier as well. You might also recommend a hearing check at an audiologist.